Some fitness statistics are missing. Why?

Created by Anastasia Matis, Modified on Wed, 10 May 2023 at 06:16 AM by Anastasia Matis

At times, the fitness statistics may not be comprehensive due to certain reasons mentioned below:


Missing some data

Some data might be missing, as the app could not access GPS and failed to record some of your movements on the course during the active round. Hence, based on the available data, the app will calculate the statistics, but it may not be complete.



Missing elevation data

Elevation data might be missing, as the app was unable to determine the altitude for the coordinates on the track, possibly due to two main reasons: 

  • internet connectivity issues;
  • server problems.



All the lost data cannot be restored or manually entered. Thank you for your understanding.



If you still have some questions, just contact us at support@15club.golf or create a support ticket.

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